Privacy Policy

Welcome to Astral Balance. Your privacy is important to us, and we are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including text messaging (A2P messaging).

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

1. Personal Information

We may collect the following types of personal information:

Name, email address, and phone number when you book a session or subscribe to updates. Payment information when you purchase a service (processed securely by third-party payment processors). Communications data, including SMS or email messages related to appointments, promotions, or service updates.

2. Information Usage

We use your personal information for the following purposes:

To schedule and confirm Reiki sessions, send appointment reminders, service updates, and promotional offers via SMS and email (with your consent). To comply with legal obligations and prevent fraud, improve our website, services, and customer experience.

3. Messaging

If you opt-in to receive text messages from us, you agree to the following terms:

Message Frequency: You may receive appointment reminders, service-related notifications, and promotional messages periodically. Opt-Out Option: You can opt out of text messaging at any time by replying STOP to any message. You may also contact us at {{location.email}} to be removed from our messaging list. Message & Data Rates: Standard message and data rates may apply, depending on your mobile carrier. Third-Party SMS Providers: We use third-party providers to send SMS messages, but your information is never sold or shared for marketing purposes without your explicit consent.

4. Data Sharing & Security

We do not sell or share your personal information with third parties except in the following cases:

With service providers who assist in processing payments or sending SMS notifications (bound by confidentiality agreements). If required by law, such as in response to a legal request or regulatory compliance.

We take reasonable steps to protect your data from unauthorized access, misuse, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal information by contacting us. Opt out of marketing communications at any time. Request details on how your data is used and stored.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing any personal information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services after changes are posted constitutes acceptance of the revised terms.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

📧 Email:

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📞 Phone:

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Last Updated:

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